Renter agrees to our 'Terms & Conditions' policy when making a reservation and agrees to be responsible for your guests adhering to our Terms & Conditions.
Payment is required to save your dates.
Payment is non-refundable, although payment can be applied to available dates (within 6-months) if canceled within 30 days before your arrival date, less a $250 rescheduling fee. Payment forfeited with less than a 30-day notice. Future rates for rescheduled bookings will apply, and an additional payment may be required.
Cancellation policy: Renter understands that our property has only four rental spaces, and a cancellation could hinder our ability to rebook the rental space. Please consider purchasing 'travel insurance' to safeguard you from unforeseen circumstances.
Smoking/Vaping and Candles/Flames are not allowed. Highlands Castle is a smoke-free, flame-free property.
No Extra Person not confirmed on your reservation can be on the property.
Renter agrees to be respectful of the rental space, property, and grounds.
Renter agrees to pay for damage caused by Renter (or guests of Renter) that occurs during your stay. Your credit card will be charged to repair/restore the property to its original condition.
Children must be well-supervised by a responsible adult at all times. The property is not suitable for toddlers.
Safety Restrictions: Sitting or standing on any outside terrace wall, terrace railing, or stone wall is PROHIBITED.
No Pets Policy: Our two pets live on the property and are friendly with guests (but not with another dog). If allergic, please book King's Suite, Cottage, or Gatehouse.
AC|Heat Policy: Renter agrees not to run AC or Heat with any window or door left in the open position. Highlands Castle will charge a $250 penalty if this policy is not adhered to and a $750 repair penalty if the AC freezes up. The recommended AC thermostat setting is 74 degrees Fahrenheit.
Highlands Castle does not allow a bachelor party, amplified music or DJ, rowdy, loud, disruptive, or unruly gatherings.
Highlands Castle has a quiet time from 9 pm - 9 am in consideration of other guests.
Winter Season Bookings: Renter advised to utilize a 4-wheel drive vehicle with snow tires for safety.
Highlands Castle offers no outside goods or services - just the castle rental.
Town of Bolton STR RULES & REGULATIONS for Renters:
The operation of this short-term rental shall not interfere with the residential character of the Highlands Castle premises nor surrounding properties.
All rental occupants must act peaceably and not in violation of New York State Penal Law or in violation of the Zoning Code of the Town of Bolton.
Rental occupants required to conduct themselves in accordance with Town of Bolton Noise Ordinance #22 and maintain quiet between 9PM and 9AM.
Overnight guests shall not exceed the amount indicated on your Reservation.
No firework dispays shall be permitted on the Highlands Castle property.
When placed outside, garbage and recycling shall be put securely in covered receptacles.
In Case of Emergency Call 911, Town of Bolton Police 518-644-9717, Warren County Sheriff 518-743-2500, or New York State Troopers 518-583-7000.
Should you need any assistance or have any questions relating to these rules or this property, please call 518-796-9118.
