Terms & Conditions
Payment Terms - Refund Policy - Rental Conditions:
Payment is required to save your dates.
Payment is non-refundable although your payment can be applied to available future dates within 6-months if canceled with a minimum 14-day notice prior to your arrival date. Payment is forfeited with less than 14-day notice.
Security Deposit for Family Rental or catered event: A $500 cash security deposit is required. Security Deposit will be refunded to the Renter upon departure after a damage-free inspection.
Highlands Castle has a 'No Extra Person' on property policy.
Renter agrees to leave the rental space, property, and grounds in a clean and orderly condition.
Renter agrees to pay for damage caused by Renter (or guests of Renter) that occurs during their stay.
Pets, smoking, and candles are not allowed on property.
Well-supervised children are welcome.
Winter Season Bookings: Renter is advised to utilize a 4-wheel drive vehicle with snow tires for safety.
Highlands Castle does not offer any outside goods or services - just the rental of the castle.