Terms & Conditions

Payment Terms | Refund Policy | Rental Conditions:

Payment is required to save your dates.

Payment is non-refundable although your payment can be applied to available future dates within 6-months if canceled with a minimum 14-day notice prior to your arrival date. Payment is forfeited with less than 14-day notice. Future rates for any rescheduled booking will apply and an additional payment may be required. 

Family Rental Terms: Highlands Castle can accommodate a small gathering up to 30-people from 4pm-8pm for $198 per person. Each 'person' comprises the renter, family member, friend, overnight guest, vendor, etc. Rental area includes 'The Great Hall', outside lakeview terraces, and convenient half-bath. Overnight stay in 'The Royal Bedroom' and 'The King's Suite' is required. Guests not staying overnight must depart by 8pm. $495 cleaning fee applies.

Highlands Castle is suitable for an elegant, sophisticated, smaller gathering of family & friends. 
Highlands Castle is NOT suitable for a bachelor party, rowdy, loud, disruptive, unruly gathering.

Security Deposit for Family Rental or catered eventA cash security deposit is required. Security Deposit will be refunded to the Renter upon departure after a damage-free inspection.

No Extra Person can be on property during your rental period that is not on your confirmed reservation.
Renter agrees your credit card will be charged/processed $125/night per extra person not on your confirmed reservation for Castle Cottage or Castle Gatehouse.
Renter agrees your credit card will be charged/processed $295/night per extra person not on your confirmed reservation for Highlands Castle.
Renter agrees your credit card will be charged/processed $100/night per extra person not on your Reservation for 'The King's Suite'.

Renter agrees not to exceed the maximum capacity that is allowed for any castle or suite they rent.   

Renter agrees to leave the rental space, property, and grounds in a clean and orderly condition.   

Renter agrees to pay for damage caused by Renter (or guests of Renter) that occurs during your stay.  

AC|Heat Policy: To conserve energy, Renter agrees NOT to run AC or Heat with any window or door open. Renter agrees to pay $250 if this policy is not adhered to. Renter agrees to pay $750 if AC 'freezes up' because window or door was open with AC running. Recommended AC thermostat setting is 74-degrees Fahrenheit (or higher).

Safety Restrictions: Sitting or standing on any outside terrace railing or stone wall is prohibited.    

Children are welcome but must be well-supervised by a responsible adult at all times.

Pets, smoking, and candles are not allowed on property.
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Note: 2-friendly dogs live on property, however, our pets are not allowed in the designated guest areas.

Winter Season Bookings: Renter is advised to utilize a 4-wheel drive vehicle with snow tires for safety. 

Highlands Castle does not offer any outside goods or services - just the rental of the castle.