Terms & Conditions

Payment Terms | Refund Policy | Rental Conditions:

Payment is required to save your dates.

Payment is non-refundable although your payment can be applied to available future dates within 6-months if canceled with a minimum 14-day notice prior to your arrival date. Payment is forfeited with less than 14-day notice. Future rates for any rescheduled booking will apply and an additional payment may be required. 

Family Rental Terms: Highlands Castle can accommodate a small gathering up to 30-people from 4pm-8pm for $198 per person. Each 'person' comprises the renter, family member, friend, overnight guest, vendor, etc. Rental area includes 'The Great Hall', outside lakeview terraces, and convenient half-bath. Overnight stay in 'The Royal Bedroom' and 'The King's Suite' is required. Guests not staying overnight must depart by 8pm. $495 cleaning fee applies.

Highlands Castle is suitable for an elegant, sophisticated, smaller gathering of family & friends. 
Highlands Castle is NOT suitable for a bachelor party, rowdy, loud, disruptive, unruly gathering.

Security Deposit for Family Rental or catered eventA $500 cash security deposit is required. Security Deposit will be refunded to the Renter upon departure after a damage-free inspection.

No Extra Person can be on property during your rental period without pre-approval of the property owner.  

Renter agrees to leave the rental space, property, and grounds in a clean and orderly condition.   

Renter agrees to pay for damage caused by Renter (or guests of Renter) that occurs during their stay.  

AC|Heat Policy: To conserve energy, Renter agrees NOT to run AC or Heat with any window or door open. Renter agrees to pay $250 if this policy is not adhered to. Renter agrees to pay $750 if AC 'freezes up' because window or door was open with AC running. Recommended AC thermostat setting is 74-degrees Fahrenheit (or higher).

Safety Restrictions: Sitting or standing on any outside terrace railing or stone wall is prohibited.    

Children are welcome but must be well-supervised by a responsible adult at all times.

Pets, smoking, and candles are not allowed on property.
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Note: 2-friendly dogs live on property, however, our pets are not allowed in the designated guest areas.

Winter Season Bookings: Renter is advised to utilize a 4-wheel drive vehicle with snow tires for safety. 

Highlands Castle does not offer any outside goods or services - just the rental of the castle.