Terms & Conditions
Payment Terms - Refund Policy - Rental Conditions:
Payment is required to save your specific dates.
Payment is non-refundable although your payment can be applied to available date within 6-months if canceled with a minimum 14-day notice prior to your arrival date. Payment is forfeited with less than 14-day notice.
Security Deposit (for Family Rental or catered event only): A $500 cash security deposit is required. The Security Deposit will be refunded to the Renter upon departure after a damage-free inspection.
Renter agrees to pay for damage caused by Renter (or guests of Renter) that occurs during their stay in order to restore the Highlands Castle property.
Pets, smoking, and candles are not allowed on property.
Property is not suitable for toddlers or children under 8-years old. (Please call us to discuss further.)
Winter Season Bookings: Renter is advised to utilize a 4-wheel drive vehicle with snow tires for safety.
Highlands Castle does not offer any outside goods or services - just the rental of the castle.