Terms & Conditions
Payment Terms | Refund Policy | Rental Conditions:
Payment is required to save your dates.
Payment is non-refundable although your payment can be applied to available future dates within 6-months if canceled with a minimum 14-day notice prior to your arrival date. Current rates will apply. Payment is forfeited with less than 14-day notice.
Family Rental Terms: Highlands Castle can accommodate a small gathering up to 30-people from 4pm-8pm for $198 per person. Each 'person' comprises the renter, family member, friend, overnight guest, vendor, etc. Rental area includes 'The Great Hall', outside lakeview terraces, and convenient half-bath. Overnight stay in 'The Royal Bedroom' and 'The King's Suite' is required. Guests not staying overnight must depart by 8pm. $395 cleaning fee applies.
Security Deposit for Family Rental or catered event: A $500 cash security deposit is required. Security Deposit will be refunded to the Renter upon departure after a damage-free inspection.
No Extra Person can be on property during your rental period without pre-approval of the property owner.
Renter agrees to leave the rental space, property, and grounds in a clean and orderly condition.
Renter agrees to pay for damage caused by Renter (or guests of Renter) that occurs during their stay.
AC|Heat Policy: To conserve energy, Renter agrees NOT to run AC or Heat with any window or door open. Renter agrees to pay $250 if this policy is not adhered to. Renter agrees to pay $750 if AC 'freezes up' because window or door was open with AC running. Recommended AC thermostat setting is 72-degrees Fahrenheit (or higher).
Safety Restrictions: Sitting or standing on any outside terrace wall or railing is prohibited.
Children are welcome but must be well-supervised by a responsible adult at all times.
Pets, smoking, and candles are not allowed on property.
Winter Season Bookings: Renter is advised to utilize a 4-wheel drive vehicle with snow tires for safety.
Highlands Castle does not offer any outside goods or services - just the rental of the castle.